Frequently Asked Questions

Find answers to common questions here

What is the difference between manned guarding services and security guards?

The terms are used interchangeably within the security industry, meaning that a manned guarding service is run by security guards. This could take one of two forms:

  • Static Security: Security guards assigned to a specific location.
  • Mobile Security: Guards who patrol large areas or multiple locations.


When is manned guarding security provision most appropriate?

Manned guarding is suitable when there’s a need to protect people, equipment, processes, spaces, and high-value assets. Manned guards work alongside other systems like CCTV monitoring and alarms to provide comprehensive security.

  • What services can our manned guards provide?
  • Internal and external perimeter patrols.
  • Health and safety checks.
  • Accident, flood, and fire safety checks.
  • Emergency response (if guards are already on-site).
  • Access and egress control.


Why might I need manned guarding services?

  • You may require manned guarding if:
    • Your organization faces vandalism, theft, or criminal activity.
    • You’ve moved premises and are unsure of risks in the new area.
    • High-value assets need protection.
    • Additional employee protection during working hours is necessary.
    • Rising insurance premiums prompt cost reduction strategies.


      How much do manned guards typically cost?

      There’s no one-size-fits-all answer. Your security package should be bespoke, considering risks, current practices, site surveys, and budget. Ensure guards are licensed, well-trained, and properly supported.

      Remember, security is an investment that provides daily returns.

      1.  Where to start with choosing a CCTV system for my business?

         The best commercial CCTV installation for your business is unlikely to be an off-the-shelf purchase. Start by deciding why you want a security camera system. Consider whether you want to:

         - Record footage for retrospective viewing.

         - Use a combined CCTV and alarm system to monitor and respond to in real-time.

         Clearly defining your requirements will help determine the type and level of CCTV coverage you need.


      2.  Why do SMEs have CCTV installations?

         Our recent survey among SMEs* revealed that **92.5%** of respondents had CCTV systems installed. Common reasons include:

         - Deterrence: Preventing crime and antisocial behaviour.

         - Detection: Identifying intruders and fire (monitored CCTV systems).

         - Theft Prevention: Safeguarding assets.

         - Evidence: Providing proof when needed.

         - Staff Safety and Customer Experience Enhancement.


      3. What's the difference between CCTV systems and surveillance cameras?

         Generally, ‘surveillance’ refers to cameras that are monitored in real time by a security team, such as those at shopping centres or event venues.


      4. What are the most common types of CCTV cameras?

         Thanks to advancements in both analogue and IP (Internet Protocol) video technology, most CCTV cameras now record in High Definition (HD), providing clearer images. Some common types include:

         - PTZ (Pan Tilt Zoom): Monitored and operated live, allowing panning, tilting, and zooming.

         - Hemispheric/Dome Cameras: Offering an uninterrupted 360° field of vision, suitable for various environments.

         - Optical Fixed Bullet Cameras: Ideal for long-range video coverage.


      5. What is the best CCTV system for small business protection at night?

         Many cameras include thermal/infrared features for night-time surveillance or low-light conditions. Infrared cameras detect moving figures in darkness, while thermal image cameras can see over long distances and pick up thermal radiation (indicating body heat, for example) even through visual barriers like Walls, trees etc.


      6. How many security cameras will I need for my business?

         The number of cameras depends on factors like the size of your premises, layout, and specific security goals. A professional assessment can help determine the optimal placement and quantity of cameras.


      Remember, investing in a well-designed CCTV system enhances security and peace of mind for your business.


      1. Is the GPS Tracker Compatible with Your Car?

         Before we provide you a GPS solution, our engineers ensure it's compatibility with your car. Most cars manufactured after 2010 have a standard OBD-II port, which is usually compatible with all GPS trackers. However, luxury car models like Mercedes, BMW, and Audi may have different vehicle electronics. We verify the GPS tracker specifications to ensure maximum compatibility.


      2. Does the GPS Tracker Offer Smart Monitoring and Alerts?


      Look for a GPS tracker that provides more than just real-time location details. Features to consider:

      •      Geofence Zones: Set digital fences on the map to receive alerts when the tracker enters or leaves specific areas. Useful for preventing thefts.
      •      Emergency (SOS) Alerts: An SOS button allows family members or drivers to send their exact location details in emergencies.
      •      Advanced Monitoring: Track excessive speeding, unauthorized stops, fuel consumption, maintenance alerts, engine status, and route history. These features benefit fleet businesses by providing comprehensive insights into trips, expenses, and driver performance.

      3.  Are There Any Hidden Costs?

         - Consider the total cost of ownership. While the initial purchase price matters, also look out for hidden costs such as subscription fees, data charges, and additional features. Be aware of any ongoing expenses associated with using the GPS tracker.


      4. How Can GPS Tracking Enhance Security?

      •    - GPS tracking provides real-time visibility into your vehicles' whereabouts, helping prevent thefts and unauthorized use.
      •    - Geofence alerts ensure you're notified when a vehicle enters or exits specific zones.
      •    - Emergency alerts allow quick responses in critical situations.
      •    - Monitoring features help maintain security by tracking vehicle performance and driver behaviour.


      5. What Trends Are Shaping the GPS Tracking Industry?

      •     The global GPS tracking market is growing rapidly, with advancements in technology and increased adoption across various sectors.
      •    Trends include improved accuracy, integration with other systems (such as IoT and telematics), and enhanced data analytics for better decision-making.


      Remember, choosing the right GPS tracker is essential for efficient fleet management and vehicle security. 🛰️🚗


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